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Questions about Citybox

Extra pillows, towels, duvets?

Available in our Citybox Host Office.

Extrabed or babycot?

Available on request from our Citybox Host Office (only possible in our double/twin standard category).

Hair dryer?

Available on request from our Citybox Host Office.

Check-in & check-out time?

Check-in is from 15:00, and check-out time is 12:00 at the latest. You can store luggage with us outside of these hours in our luggage room in the lobby.


You can store luggage with us in our luggage room. Luggage is stored at your own risk.

Breakfast? Lunch? Dinner?

Unfortunately we do not have a restaurant.
But you get 15% discount on breakfast at "Spor Av Nord" when you show your key-card. You will find the entrance at the end of our lobby (C). Breakfast is served between 8 and 11 AM. They also serve lunch and dinner.

Also "Rent Mel" offers a cheap and tasty alternative! Breakfast served 07-10 on weekdays, and 08-11 on weekends. 10% discount on lunch and dinner if you show your keycard.


Unfortunately we do not have any TVs besides the ones located in our lobby. But we have upgraded our wifi so that you should be able to stream whatever you prefer to your own device.

Door does not lock?

All of our doors lock automatically as long as they are properly closed. It is about an 10 second delay before the automatical lock activates. Even though the door is always open from the inside, it is still locked from the outside. Our Citybox Host can come along and check if you feel uncertain about the door being locked.

Is the water safe to drink?

Yes, it even tastes good!

I need a HUMAN!!!

Please press the calling button located next to our check in/check out terminals.


Just connect to the "citybox-guest" network and accept the terms on the landing page and you will have free wifi.

I need to exchange money!

Unfortunately we are not able to do currency exchange. But Forex near Oslo S will gladly help!


Where can I park?

Streetparking is available, see nearby signs for more information. "Skippergata": Payment (Prices starting at NOK 90 per hour) 09-18 Mon-Fri, and 09-15 Sat. Max 2 hours during these times. Free parking on Sundays and outside of these hours. Nearest parking house is "Palèet Parkeringshus" in Fred Olsens/Prinsens gate. You'll see it on your right when you exit the hotel.

Prices for 24 Hours:
Floor 2-8 Maximum price per parking for 24 hours = 499,00 NOK
Floor 9-14 Max price per parking for 24 hours = 320,00 NOK